PBX Operator

Benchmark's company culture is central to our management philosophy. The company's stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures.
To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.
Job Description Summary:
The Brand New Kartrite Hotel & Indoor Waterpark is like nothing New York's Catskills has ever seen before. With the USA's most modern, state of the art, indoor waterpark, 350+ exquisitely designed rooms and suites, and a fantastic brand-new luxury lodge experience set right in the mountains, the Kartrite Hotel delivers an unbelievable family adventure for all ages!
Nestled in the historic Catskills region of New York State, The Kartrite Hotel & Indoor Waterpark is less than 2 hours from New York City, Northern New Jersey, Pennsylvania and Connecticut. Opening Early 2019! The Kartrite Hotel will be the perfect place to stay in the Catskills!
Situated just a 3-wood away from the world-famous Monster Golf Course and home to the Catskill's largest indoor waterpark, The Kartrite has completely rethought the idea of the perfect family resort. Splash the day away on thrilling waterslides! Surf an endless wave while enjoying a view of the heart of the Catskills. Satisfy your inner iron chef at any one of our innovative restaurants. Wind down after a day of aqua adventures at our relaxing spa. Think way outside the box. Throw a party, plan your dream wedding, or schedule a corporate outing. No matter your adventure, The Kartrite Hotel & Indoor Waterpark offers a premium Catskills resort experience for the entire family.
We are looking for a highly motivated PBX Operator to join the team at Kartrite Hotel & Indoor Waterpark. The PBX Operator is responsible for processing incoming and outgoing communications courteously, while maintaining a positive and professional image.
Job Description:
Position Description & Job Responsibilities
Answer and process all incoming/outgoing guest and in-house calls.
Check bulletin board and log books for all pertinent information.
Forward messages and faxes as needed to guests and various departments.
Responsible for radio communications between security, engineering, ERT and MOD in emergency and non-emergency situations.
Assist in Reservations as needed.
Attend monthly meetings as needed.
Formal Education and Job Related Requirements
High school graduate or equivalent.
Ability to work well with guests to resolve complaints in a positive manner.
Typing skills of 30 words per minute.
Previous PBX experience, preferably in a hotel.
Ability to use radio communications and remain calm in emergency situations.
Job-Related Physical Requirements
This position requires the employee to engage in Constant Sitting. Occasional Walking, Lifting/Carrying up to 25lbs.
Further, the position requires Frequent Manual Dexterity, Fine Motor Skills, Gross Motor Skills, Eye Hand Coordinator, Hearing, Near Vision, and Far Vision
The position involves the following Environmental Factors: Working Inside, Working Closely with Others, and Working Above Ground.

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