Aquatics Park Services Manager

Job Description:
Benchmark's company culture is central to our management philosophy.
The company's stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures.
To be the "benchmark" by which all others are judged takes passion, courage, and dedication.
We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.
Job Description
The Brand New Kartrite Resort & Indoor Waterpark is like nothing New York's Catskills has ever seen before.
With the USA's most modern, state of the art, indoor waterpark, 350+ exquisitely designed rooms and suites, and a fantastic brand-new luxury lodge experience set right in the mountains, the Kartrite Resort delivers an unbelievable family adventure for all ages! Nestled in the historic Catskills region of New York State, The Kartrite Resort & Indoor Waterpark is less than 2 hours from New York City, Northern New Jersey, Pennsylvania and Connecticut.
Opening Early 2019! The Kartrite Resort will be the perfect place to stay in the Catskills! Situated just a 3-wood away from the world-famous Monster Golf Course and home to the Catskill's largest indoor waterpark, The Kartrite has completely rethought the idea of the perfect family resort.
Splash the day away on thrilling waterslides! Surf an endless wave while enjoying a view of the heart of the Catskills.
Satisfy your inner iron chef at any one of our innovative restaurants.
Wind down after a day of aqua adventures at our relaxing spa.
Think way outside the box.
Throw a party, plan your dream wedding, or schedule a corporate outing.
No matter your adventure, The Kartrite Resort & Indoor Waterpark offers a premium Catskills resort experience for the entire family.
The manager, park services, will be responsible for the park services of the water park.
They will be tasked with assistance in ordering of supplies, supervision of park services staff, scheduling for the park service attendants, working alongside the team in the accomplishment of daily cleaning, and ensuring quality assurance.
Job Description:
Specific Functions: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
Responsible for leading the park services team in the daily cleaning procedures.
Schedules staff based on occupancy and guest attendance to meet standards of cleanliness Oversees staff member performance motivating and guiding team members Ensures departmental coverage by managing team lead(s) during time off Orders supplies and maintains proper order levels avoiding last minute purchases Attends departmental staff meeting and any other meetings as assigned Trains team members on cleaning practices, department manuals, and proper application Implements strategic cleaning plans for power washing and other tasks as assigned.
Practices management by walking around to ensure proper procedural practices and service guideline compliance in all aspects of the operation Work to maintain an efficient, cooperative atmosphere among staff members Responsible for making sure all guest using the park are wearing the proper wristband.
Able to address guests, in an appropriate manner, who are not wearing the proper wristband.
Monitors and tracks departmental staff hours to ensure payroll is correct.
Direct and coordinate various activities designed to promote and maintain a high level of employee morale.
Maintain effective pool towel program while keeping inventory in check.
Leads the hiring process within aquatics ensuring department specific proper training and documentation on each employee Assists with Waterpark Manager on Duty Program as necessary.
Monitors and inventories tubes for park and orders as necessary.
Qualifications: EDUCATION, KNOWLEDGE, TRAINING & WORK EXPERIENCE Manages and directly supervises subordinate supervisors and large number of associates in the Lifeguard Department.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Must have previous park services/housekeeping experience.
High school diploma or GED equivalent required.
Current Ellis and Associates Instructor License Preferred, but not required.
Current CPO License Preferred, but not required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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